JUNIPER MX960 14-SLOT DC CHASSIS

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Juniper equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Juniper has announced EOSL on all
JUNIPER MX960 14-SLOT DC CHASSIS
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for MX960BASE-DC-ECM hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL JUNIPER MX960 14-SLOT DC CHASSIS

As a Your products might be considered “end of life” or “end of support life.” This means that you might have to get a new product if you want any help from the company. This can be expensive and you might lose the value of your old product. If you keep your old product, you will not have support from the company. But how will you deal with technical difficulties or breakdowns? And how can you be confident that your hardware will work properly as new software, technology and security concerns arise? has announced EOSL on all
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Benefits of Third Party Maintenance for JUNIPER MX960 14-SLOT DC CHASSIS

When a manufacturer stops providing support for a product, the equipment is not useless. It still has most of its original value. If the product works for your company, it is convenient to keep using it. As long as there are no glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer with TPM.
You may not want to buy new hardware yet because your old hardware is still working. You can use TPM to help you extend the life of your old hardware. When you’re ready, you can upgrade smoothly and without any problems. You can also prepare for the transition by saving up money so you have enough to buy new equipment.
If you are repairing your own hardware, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not work with your equipment. You can solve this problem by working with TPM. TPM uses only trusted parts that will work with your equipment. Plus, the technicians who perform the repairs are experts in this field and may be more familiar with your equipment than in-house techs.
To avoid paying high prices for post-EoL OEM services, work with a TPM company. They offer similar skills at a much lower cost. Plus, the scope of work with TPM may be more comprehensive and personalized than what your OEM offers. You can also push back the cost of new equipment by working with TPM. Although you will still need to upgrade at some point, TPM can help delay that cost.
OEMs specialize in their equipment, but TPM programs can focus more on the needs of your company. TPM programs might be able to do a repair that creates less downtime or offer more services for a better price. Some TPM options, like NorthSmart, let you purchase only the services you need. You can also create a hybrid model with elements of OEM and TPM support if that’s what fits your business.

EOL DATE

JUNIPER MX960 14-SLOT DC CHASSIS

02/11/2013

EOSL DATE

JUNIPER MX960 14-SLOT DC CHASSIS

01/31/2019

Juniper

Network

MX960BASE-DC-ECM

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Flexible Support Levels For Your Juniper Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Juniper EOSL Dates

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Fill out the form and we'll schedule a meeting with a NorthSmart expert.