IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL IBM equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a IBM has announced EOSL on all
IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for N3600 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY

As a If your product is considered to be End of Life or End of Support, it might feel like you have no choice but to get a new product. This can be expensive and you might lose the value of your old hardware. However, if you keep your old product, you will have to proceed without help from the manufacturer. But this can be difficult because you will not have technical support if something goes wrong with your product and it also might not work with new software or technology as it becomes available. has announced EOSL on all
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Benefits of Third Party Maintenance for IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY

If a manufacturer stops supporting a product, that doesn’t mean the product becomes useless. In fact, it still has a lot of its original value. If the product works for your company, it’s convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer with TPM.
You may not have a lot of extra money to spend on upgrading your hardware right now. That’s okay! You can still use your existing hardware with the help of TPM. This will allow you to choose when you want to upgrade, and you can prepare for the transition by getting your finances in order. When you’re ready, you can purchase new equipment without feeling rushed.
If you are fixing your own hardware, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not be as reliable. However, if you work with TPM, you will have access to more trusted parts that will work with your equipment. Plus, the technicians who perform the repairs will be experts in this field and may know more about your equipment than in-house techs.
Instead of paying a lot for post-EoL OEM services, you can work with a TPM company. TPM companies offer similar skills at a much lower cost. Plus, with TPM, you may get more services or a more customized experience than what your OEM offers. You can also delay the cost of new equipment by using TPM. Although an upgrade will be necessary at some point, using TPM can help postpone it.
OEMs specialize in their equipment, but TPM programs can focus on the needs of your company. TPM programs might be able to do a repair that causes less down time for your company or offer more services that can save you money. Some TPM options, like NorthSmart, let you purchase only the services you need. You can also create a hybrid model with some elements of OEM and TPM support if that is what works best for your business.

EOL DATE

IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY

Date Not Published

EOSL DATE

IBM N3600 20-SLOT SINGLE-NODE DISK ARRAY

12/31/2013

IBM

Storage

N3600

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Flexible Support Levels For Your IBM Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

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8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming IBM EOSL Dates

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