EMC SYMMETRIX DMX-800 DISK ARRAY

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL EMC equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a EMC has announced EOSL on all
EMC SYMMETRIX DMX-800 DISK ARRAY
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for SYMMETRIX DMX-800 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL EMC SYMMETRIX DMX-800 DISK ARRAY

As a You might feel like you don’t have a choice if your products are considered EoL or EoSL. It may seem like you have to get a new product if you want to keep getting support, which means spending money and losing the value of the old hardware. But if you keep your equipment, you won’t be able to get help from the manufacturer. However, how will you deal with technical difficulties or breakdowns? And how can you be sure that your hardware will work properly as new software, technology and security concerns come up in the future? has announced EOSL on all
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Benefits of Third Party Maintenance for EMC SYMMETRIX DMX-800 DISK ARRAY

When a manufacturer stops offering support for a product, the equipment is not suddenly useless. It
If you don’t have a lot of money to spend on upgrading your hardware, you don’t need to worry. You can use TPM to help you continue using your existing hardware. You can upgrade when you’re ready and have everything planned out ahead of time. This will help make the transition easier and less stressful.
If you are fixing your own hardware, you may not have access to the same parts that the manufacturer uses. In this case, you might need to find a less-than-reliable supplier to get the parts you need. However, if you work with TPM, you will have access to trusted parts that will work with your equipment. Plus, the technicians who perform the repairs will be experts in this field and may be more familiar with your equipment than in-house techs.
You don’t have to pay a lot of money for post-EoL OEM services. You can work with a TPM company to get the job done at a lower price. TPM companies have similar skill sets and can do the job without charging too much.
OEMs specialize in their equipment, but TPM programs can focus more on the needs of your company. They might be able to do a repair that creates less downtime or offer more services for a better price. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with some of the benefits of both OEM and TPM support if that’s what fits your business.

EOL DATE

EMC SYMMETRIX DMX-800 DISK ARRAY

12/31/2008

EOSL DATE

EMC SYMMETRIX DMX-800 DISK ARRAY

06/30/2013

EMC

Storage

SYMMETRIX DMX-800

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Flexible Support Levels For Your EMC Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming EMC EOSL Dates

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Fill out the form and we'll schedule a meeting with a NorthSmart expert.