CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTI-VMVCS-CTRL-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

As a Not following your device’s EOL and EOSL dates can lead to problems. You might not have coverage when you need it, and this can lead to poor performance, security vulnerabilities, software incompatibilities, and high operating costs. Taking care of these dates and creating a plan for your EOSL and EOL equipment can help your data center continue to run smoothly, even if you find that your budget can’t cope with expensive upgrades. has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

When a manufacturer stops supporting a product, the equipment is not suddenly useless. It still has most of its original value, and if it works for your company, it is convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can keep the product working longer by using TPM.
If you don’t have a lot of money to spend on new hardware, you don’t need to worry. You can use TPM to help you continue using your old hardware. You can upgrade when you’re ready, and you can prepare for the transition by saving up money.
If you are repairing your hardware yourself, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not work with your equipment. However, if you work with TPM, you will have access to more trusted parts that are guaranteed to work with your equipment. Plus, the technicians who perform the repairs are experts in this field and may be more familiar with your equipment than in-house techs.
You can save money on post-EoL OEM services by working with a TPM company. TPM companies have lower prices and the same skill set as OEMs. Plus, with TPM, you may get more work done or a more personalized service than what your OEM offers. You can also push back the cost of new equipment by working with a TPM company. Although you will need to upgrade at some point, using a TPM company can help delay that cost.
OEMs specialize in making and selling equipment. TPM programs are designed to focus on the needs of a company. A TPM program might be able to do a repair in a way that creates less down time for your company or offer more services that can save you money. Some TPM options, like NorthSmart, let you buy only the services you need. You can also create a hybrid model with parts of an OEM and TPM support if that is what your business needs.

EOL DATE

CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

Date Not Published

EOSL DATE

CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER

Date Not Published

Cisco

Network

CTI-VMVCS-CTRL-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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Fill out the form and we'll schedule a meeting with a NorthSmart expert.