CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL

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Save up to 70% annually

Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTI-VCS-BASE-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL

As a If your products are considered End-of-Life (EoL) or End-of-Support Life (EoSL), you may feel like you have to get a new product to keep getting support. But this isn’t always the case. You can keep your equipment if you want, but you will have to go without OEM support. This means that you will have to solve any technical difficulties or breakdowns on your own, and also that you cannot be sure that your hardware will work with new software, technology, or security concerns. has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL

The manufacturer stopping support for a product doesn’t mean that the product becomes useless. It still has a lot of its original value, and if it works for your company, it is good to keep using it. As long as there aren’t any big problems with the hardware or how it fits into your company’s infrastructure, you can use the product for longer by using TPM.
If you don’t have a lot of money to spend on new hardware, don’t worry. You can still use your old hardware with the help of TPM. This will help you make the transition when you’re ready and have your finances in order. You can also take your time to choose the right equipment for your business.
If you are fixing your own hardware, you may not have access to the same parts that the manufacturer uses. This can be a problem because these parts may not work well with your equipment. However, if you work with TPM, you will have access to trusted parts that will work with your equipment. Plus, the technicians who are repairing your hardware are experts in this field and may be more familiar with your equipment than in-house technicians.
You can save money on post-EoL OEM services by working with a TPM company. They have lower prices and the same skill set as OEMs. You can also get more work done with TPM than you would with an OEM. Plus, you can push back the cost of new equipment. While you will still need to upgrade at some point, TPM can help delay that.
TPM programs can focus more on the needs of your company. They can do repairs that create as little downtime as possible or offer more services. Some TPM options, like NorthSmart, let you purchase only the services you need. You can also create a hybrid model with elements of OEM and TPM support if that’s what fits your business.

EOL DATE

CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL

09/12/2013

EOSL DATE

CISCO TELEPRESENCE VIDEO COMMUNICATION SERVER CONTROL

09/30/2019

Cisco

Network

CTI-VCS-BASE-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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