CISCO TELEPRESENCE VCS EXPRESSWAY

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE VCS EXPRESSWAY
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTI-VCS-EXPRESS-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE VCS EXPRESSWAY

As a If your products are End of Life or End of Service Life, you may feel like you have to get a new product to keep getting support. This can be expensive and it also means losing the value of the old hardware. If you keep your equipment, you’ll have to proceed without help from the Original Equipment Manufacturer. But how will you deal with technical difficulties or breakdowns? And how can you be confident that your hardware will work properly as new software, technology and security concerns arise? has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO TELEPRESENCE VCS EXPRESSWAY

Even if a manufacturer stops providing support for a product, it doesn’t mean the product is suddenly useless. It still has a lot of its original value, and it can be convenient to keep using it if it works for your company. As long as there aren’t any big problems with the hardware or how it fits into your company’s infrastructure, you can keep using it for a while by using TPM.
If your company does not have a lot of extra money to spend on new hardware, you can still make the switch. You can use your existing equipment with the help of TPM. This will let you upgrade at a pace that is comfortable for you. You can prepare for the transition and have your finances in order before purchasing new equipment.
If you are fixing your hardware yourself, you may not have easy access to the original parts. You might have to get parts from less-than-trustworthy manufacturers. But if you work with TPM, you will have access to trusted parts that will work with your equipment. Plus, the technicians who are repairing your hardware are experts in this field and may be more familiar with your equipment than in-house techs.
You can avoid paying too much for post-EoL OEM services by working with a TPM company. TPM companies offer similar skills at a lower price. They can also do more work than OEM companies. Plus, you can push back the cost of new equipment by using a TPM company. You will still need to upgrade your equipment at some point, but using a TPM company can help delay that.
OEMs specialize in their equipment, but TPM programs can focus more on the needs of your company. They might be able to repair equipment in a way that creates as little downtime as possible or offer more encompassing services that can provide a better deal. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with elements of OEM and TPM support if that’s what fits your business.

EOL DATE

CISCO TELEPRESENCE VCS EXPRESSWAY

Date Not Published

EOSL DATE

CISCO TELEPRESENCE VCS EXPRESSWAY

Date Not Published

Cisco

Network

CTI-VCS-EXPRESS-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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Fill out the form and we'll schedule a meeting with a NorthSmart expert.