CISCO TELEPRESENCE SX20 MICROPHONE

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE SX20 MICROPHONE
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTS-QSC20-MIC+ hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE SX20 MICROPHONE

As a If your products are deemed EoL or EoSL, you may feel like you are backed into a corner. It can seem like you have to get a new product if you want to continue getting any support, which means spending money and losing the value of the old hardware. If you keep your equipment, you won’t be able to get help from the OEM. But how will you deal with technical difficulties or breakdowns? And how can you be confident that your hardware will work properly as new software, technology and security concerns arise? has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO TELEPRESENCE SX20 MICROPHONE

Even if a manufacturer stops offering support for a product, the equipment is not useless. It still has a lot of its original value. If the product works for your company, it is good to keep using it. As long as there aren’t any big problems with the hardware or how it works in your company’s infrastructure, you can keep using the product for longer by using TPM.
You may not have enough money to buy new hardware right now. You also don’t want to feel rushed into a decision. You can use your existing hardware with the help of TPM. That way, you can upgrade when you’re ready and have everything planned out first.
If you are working on repairing your own hardware, you may not have access to OEM parts. This can be a problem because the replacements you find may not be trustworthy. However, if you work with TPM, you will have access to more trusted parts that will work with your equipment. In addition, the technicians performing the repairs will be experts in this field and may be more familiar with your equipment than in-house techs.
If you want to avoid paying high prices for post-EoL OEM services, you can work with a TPM company. TPM companies offer similar skills at a lower cost. Plus, with TPM you may get more services or a more personalized service than what your OEM offers. You can also push back the cost of new equipment by working with a TPM company. While an upgrade will still be necessary at some point, TPM can help delay it.
TPM programs focus on the needs of a company. They might be able to have a repair done so there is little downtime or offer more services that can save money. Some TPM programs, like NorthSmart, let you purchase only the services you need. You can also create a hybrid model with some elements of an OEM and TPM support.

EOL DATE

CISCO TELEPRESENCE SX20 MICROPHONE

Date Not Published

EOSL DATE

CISCO TELEPRESENCE SX20 MICROPHONE

Date Not Published

Cisco

Network

CTS-QSC20-MIC+

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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Fill out the form and we'll schedule a meeting with a NorthSmart expert.