CISCO TELEPRESENCE MX300

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Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE MX300
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTS-MX300-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE MX300

As a If your products are End of Life or End of Support, it can feel like you have to get new products to keep getting support. This can be expensive and you may lose the value of your old hardware. But if you keep your old equipment, you can’t rely on OEM support. This means that if there are any technical difficulties or breakdowns, you will have to solve them yourself. It can also be difficult to be sure that your hardware will work with new software and technology as it changes. has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO TELEPRESENCE MX300

When a manufacturer stops offering support for a product, it doesn’t mean the product suddenly becomes useless. It still has a lot of its original value. If the product works for your company, it is convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer with TPM.
If your company doesn’t have a lot of extra money to spend on upgrading hardware, you don’t need to worry. You can use TPM to help you continue using your existing equipment. This will give you time to save up and prepare for the transition before purchasing new hardware.
If you are fixing your computer yourself, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not work with your equipment. However, if you work with TPM, you will have access to trusted parts that will work with your equipment. Plus, the technicians who are repairing your computer are experts in this field and may be more familiar with your equipment than in-house techs.
You can save money on post-EoL OEM services by working with a TPM company. TPM companies have lower prices and offer similar skillsets. Plus, with TPM you can get a more personalized scope of work or even more work included than what your OEM offers. And finally, you can push back the cost of new equipment by using a TPM company. Although an upgrade will still be necessary at some point, using a TPM company can help delay it.
OEMs specialize in their equipment, but TPM programs can focus more on the needs of your company. TPM programs might be able to do a repair in a way that creates less downtime for you or offer more services that can be better for you. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with parts of OEM and TPM support if that’s what fits your business.

EOL DATE

CISCO TELEPRESENCE MX300

05/02/2017

EOSL DATE

CISCO TELEPRESENCE MX300

05/31/2023

Cisco

Network

CTS-MX300-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

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8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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