CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL

Sign Up For Quarterly Updates
Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTI-VCS-CONTRL-K9 hardware after the end of official support date, saving you money in the process
Request a Quote
0 %
First-trip repair
success
0 %
Onsite response
met
0 %
Inventory
Accuracy

What Can Your Organization Do With EoL or EoSL CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL

As a If your products are considered End of Life or End of Support, you may feel like you have to get a new product to continue getting support. This can be costly and you may lose the value of your old hardware. However, if you keep your equipment, you can still get support but it will not be from the OEM. This means that if you have any technical difficulties or breakdowns, you will have to fix them yourself or find someone else who can help you. You also cannot be sure that your hardware will work with new software and technologies as they come out. has announced EOSL on all
Request a Quote

Benefits of Third Party Maintenance for CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL

When a manufacturer stops supporting a product, the equipment is not suddenly useless. It still has a lot of its original value, and if the product works for your company, it is convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can keep using it for longer by using TPM.
If your hardware is going to reach its end-of-service life (EoSL) and your company doesn’t have much extra money to spend on upgrades, you don’t need to worry. You can continue using your existing equipment with the help of TPM and upgrade when you’re ready. You can prepare for the transition and have your finances in order before purchasing new equipment.
If you are repairing your hardware yourself, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not work with your equipment. You can solve this problem by working with TPM. TPM has access to trusted parts that will work with your equipment. Plus, the technicians who perform the repairs are experts in this field and may be more familiar with your equipment than in-house techs.
If you want to save money on post-EoL OEM services, you should work with a TPM company. They offer similar services for much lower prices. In addition, the scope of work may be more expansive or personalized than what your OEM offers. You can also push back the cost of new equipment by working with a TPM company. While an upgrade will still be necessary at some point, TPM can help delay it.
OEMs specialize in their equipment, but TPM programs can focus more on the needs of your company. TPM programs might be able to fix a machine in a way that creates as little down time as possible or offer more services that can provide a better deal. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with elements of OEM and TPM support if that’s what fits your business.

EOL DATE

CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL

09/12/2013

EOSL DATE

CISCO TELEPRESENCE 4-PORT VIDEO COMMUNICATION CONTROL

09/30/2019

Cisco

Network

CTI-VCS-CONTRL-K9

Get Status of item today!

Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

GET A QUOTE TODAY

24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

GET A QUOTE TODAY

Upcoming Cisco EOSL Dates

get a quote

READY TO GET STARTED WITH NorthSmart?

Fill out the form and we’ll schedule a meeting with a NorthSmart expert or call us now

CALL NOW: 800-409-3132

READY TO GET STARTED WITH NorthSmart?

Fill out the form and we'll schedule a meeting with a NorthSmart expert.