CISCO E20 IP VIDEO PHONE

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO E20 IP VIDEO PHONE
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for CTS-E20-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO E20 IP VIDEO PHONE

As a If your products are deemed EoL or EoSL, you may feel like you’re backed into a corner. You might think that you need to get a new product if you want to keep getting support from the company. But this can be expensive and it also means losing the value of your old hardware. If you keep your equipment, you’ll have to proceed without OEM support. This can be difficult because you’ll have to solve any technical difficulties or breakdowns on your own. And it’s hard to be confident that your hardware will work properly in the future when new software, technology and security concerns come up. has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO E20 IP VIDEO PHONE

When a manufacturer stops supporting a product, it doesn’t mean the product is suddenly useless. It still has most of its original value. If the product works for your company, it is convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can keep the product working longer with TPM.
If you don’t want to upgrade your hardware right now because you don’t have the money or because you want to take your time, that’s okay. You can use TPM to help you continue using your current hardware. That way, you can upgrade when you’re ready and have everything planned out.
If you are fixing your own hardware, you may not have access to the same parts that the manufacturer uses. This can be a problem because the parts may not work with your equipment. When you work with TPM, you have access to trusted parts that will work with your equipment. Plus, the technicians who are repairing your equipment are experts in their field and may know more about it than in-house technicians.
You can avoid the high prices for post-EoL OEM services by working with a TPM company. They will charge much less money for the same skill set. In addition, the work that is done by a TPM company may be more extensive and personal than what your OEM offers. You also get to push back the cost of new equipment. While an upgrade will still be necessary at some point, TPM can help delay it.
TPM programs can specialize in what your company needs. They might be able to do a repair in a way that has little downtime. Or they might offer more services that can save you money. Some TPM programs, like NorthSmart, let you purchase only the services you need. You can also choose a hybrid model with some elements of OEM and TPM support.

EOL DATE

CISCO E20 IP VIDEO PHONE

Date Not Published

EOSL DATE

CISCO E20 IP VIDEO PHONE

Date Not Published

Cisco

Network

CTS-E20-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

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8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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