CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)

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Support Your Data Center With Expert Level Third Party Maintenance

NorthSmart has extensive experience in supporting EOL & EOSL Cisco equipment with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As a Cisco has announced EOSL on all
CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)
NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero! NorthSmart can provide support for ACE-4710-02-K9 hardware after the end of official support date, saving you money in the process
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What Can Your Organization Do With EoL or EoSL CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)

As a If your products are considered End of Life or End of Support, you may feel like you have to get a new product in order to keep getting support. This can be costly and it also means losing the value of your old hardware. However, if you keep your equipment, you can still get support but it will be from a third party instead of the OEM. This can be risky though because you might not be able to get help when you need it and your hardware might not work with new software or technology as they come out. has announced EOSL on all
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Benefits of Third Party Maintenance for CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)

When a manufacturer stops supporting a product, the equipment is not suddenly useless. It still maintains much of its original value, and if the product works for your company, it is convenient to keep using it. You can keep using the product longer if you use TPM (Total Productive Maintenance). As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer.
If your hardware is about to reach its End of Service Life and your company doesn’t have a lot of extra money to spend on upgrades, you don’t need to worry. You can continue using your existing equipment with the help of TPM. This will give you time to prepare for the transition and get your finances in order before purchasing new equipment.
If you are doing the repairs yourself, you may not have access to OEM parts. This can be a problem because the quality of the parts may not be as good. You can solve this problem by working with TPM. TPM has access to trusted parts that will work with your equipment. Plus, the technicians who will be performing the repairs are experts in this field and may be more familiar with your equipment than in-house techs.
You can save money on post-EoL OEM services by working with a TPM company. TPM companies have lower prices, and they offer similar skill sets. You may also get more services or a more personalized experience than you would from an OEM. Plus, you can push back the cost of new equipment by working with a TPM company. An upgrade will still be necessary at some point, but TPM can help delay it.
OEMs specialize in their equipment, but TPM programs can focus on the needs of your company. They might be able to do a repair in a way that creates little downtime or offer more services that can provide a better deal. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with elements of both OEM and TPM support if that’s what fits your business.

EOL DATE

CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)

01/24/2013

EOSL DATE

CISCO ACE 4700 APPLICATION CONTROL ENGINE W/A4(2.0)

01/31/2019

Cisco

Network

ACE-4710-02-K9

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Flexible Support Levels For Your Cisco Hardware

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

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24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

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8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Upcoming Cisco EOSL Dates

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