Samsung World-Class Support And Maintenance

Our Goal is Simple: Provide an IT Hardware Maintenance Solution that Delivers Exceptional Service and Savings

Reliable Third Party Support
World-class Professional Services
Save up to 70%
annually

Credentials Matter

Samsung Hardware Services Provided by NorthSmartIT

NorthSmartIT offers you customized support and maintenance services for all of your networking devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert CCIE/CCNA level engineers taking care of their issues. Our maintenance services extend to many current and End Of Service Life (EOSL) models.

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Samsung Flexible Support Levels

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

24x7xNBD

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

8x5xNBD

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

NBD PARTS ONLY

NBD parts
replacement.

Samsung Service Level Agreement (SLA) Guarantee

NorthSmartIT offers maintenance services you can trust. We offer the best-in-class support services you will find in the Third-Party Maintenance (TPM) industry. We guarantee all of our services and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our performance will be stellar in addressing any issue that might arise. Need a different or custom Service Level Agreement (SLA) for short or long term? Ask us about our custom options.

Request a Quote

Interested in learning more about how NorthsmartIT can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmartIT?

Our Reviews

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