AVOCENT ACS5016 16-PORT ADVANCED CONSOLE SERVER

When a manufacturer stops supporting a product, the equipment is not suddenly useless. It still has most of its original value, and if the product works for your company, it is convenient to keep using it. As long as there aren’t any glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer with TPM.

If you don’t have much extra money to spend on new hardware, and your old hardware is still working well, you can use TPM to help you. This will mean that you can upgrade at your own pace, when you’re ready. You can plan for the transition and make sure you have the money saved up before buying new equipment.

If you are repairing your own hardware, you may not have access to the same parts that the manufacturer does. In this case, you may need to find a less-trusted manufacturer to get the parts you need. However, working with TPM will give you access to more trusted parts that will work with your equipment. Additionally, the technicians who are performing the repairs will be experts in this field and may be more familiar with your equipment than in-house techs.

You can save money on post-EoL OEM services by working with a TPM company. TPM companies offer similar skill sets as OEMs but their prices are much lower. You can also get more work done with a TPM company than you would with your OEM, and you can push back the cost of new equipment. An upgrade will still be necessary at some point, but TPM can help delay it.

OEMs specialize in their equipment, but TPM programs can focus on the needs of your company. They might be able to fix the equipment in a way that creates less down time for you or offer more services that are better for you. Some TPM programs, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with parts of OEM and TPM support if it fits your business better.