AVAYA S3500 MESSAGING STORAGE SERVER

When a manufacturer stops supporting a product, the equipment is not suddenly useless. It still has some of its original value. If the product works for your company, it is convenient to keep using it. As long as there are no glaring issues with the hardware or problems with its place in your company’s infrastructure, you can stretch your initial investment and keep the product working longer using TPM.

Your company may reach its EoSL at a time when you don’t have much extra money to spend on upgrading your hardware. You have your own business to run and need to balance your schedule. Plus, you don’t want to be rushed into a decision because you feel like you need new hardware. By continuing to use your existing equipment with the help of TPM, you can choose when you want to upgrade. You can prepare for the transition and have your finances in order before purchasing new equipment.

If you are repairing your hardware yourself, you might not have access to the same parts that the original manufacturer used. This can be a problem because the replacements might not work as well with your equipment. Working with TPM means having access to trusted parts that will work with your equipment. Plus, the technicians who are performing the repairs are experts in this field and may be more familiar with the equipment than in-house techs.

You can avoid high prices for post-EoL OEM services by working with a TPM company. TPM companies offer similar skills at a much lower price. They can also do more work for you than your OEM. You can also push back the cost of new equipment by working with a TPM company. While you will still need to upgrade at some point, using a TPM company can help delay that.

OEM companies make equipment, while TPM programs focus on the needs of your company. TPM companies might be able to fix your equipment in a way that creates as little downtime as possible. Or they might offer more services that can save you money. Some TPM options, like NorthSmart, let you purchase only the services you need. You can even create a hybrid model with parts of OEM and TPM support if that’s what works best for your business.