NorthSmart offers you customized support and maintenance services for all your Netezza/PureData appliances. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide IT maintenance support services for all End Of Service Life (EOSL) models.
NorthSmart has extensive experience in supporting Netezza/PureData with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.
As IBM has announced EOSL on all Netezza/PureData appliances, NorthSmart is happy to announce it is expanding maintenance support to now include the Mako to our portfolio along with the TwinFin and Striper which have been retired from IBM support as scheduled. NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero!
| Model name | Model number | GA Date | End of marketing date | End of support date | Link to IBM notice | NorthSmart Support Price |
|---|---|---|---|---|---|---|
| Mako 1/4 rack | N3001-002 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-002 quote |
| Mako-3 | N3001-005 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-005 quote |
| Mako-6 | N3001-010 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-010 quote |
| Mako-12 | N3001-020 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-020 quote |
| Mako-24 | N3001-040 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-040 quote |
| Mako-48 | N3001-080 | 17 Aug 2014 | 10-Apr-2018 | 10-Apr-2023 | LINK | N3001-080 quote |
NorthSmart offers maintenance services you can trust. We offer the best-in-class support services you will find in the Third-Party Maintenance (TPM) industry. We guarantee all of our services and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our performance will be stellar in addressing any issue that might arise. Need a different or custom Service Level Agreement (SLA) for short or long term? Ask us about our custom options.
Interested in learning more about how NorthSmartIT can help maximize your uptime after the OEM warranty? Request a quote from our team today.
Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.
24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.
24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.
NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.
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