Netezza/PureData IT Hardware Maintenance Services by NorthSmart

NorthSmart offers you customized support and maintenance services for all your Netezza/PureData appliances. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide IT maintenance support services for all End Of Service Life (EOSL) models.

Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Credentials Matter

World-Class IBM PureData Hardware Service by NorthSmart

NorthSmart has extensive experience in supporting Netezza/PureData with best-in-class hardware maintenance services. With expert remote engineers, onsite technicians and a robust onsite parts stocking, we will exceed your expectations.

As IBM has announced EOSL on all Netezza/PureData appliances, NorthSmart is happy to announce it is expanding maintenance support to now include the Mako to our portfolio along with the TwinFin and Striper which have been retired from IBM support as scheduled. NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero!

0 %
First-trip repair
0 %
Onsite response
0 %
0 min
Average engineer callback

IBM has announced the N3001(Mako) models are to go EOSL on April 10, 2023:

Model nameModel numberGA DateEnd of marketing dateEnd of support dateLink to IBM noticeNorthSmart Support Price
Mako 1/4 rackN3001-00217 Aug 201410-Apr-201810-Apr-2023LINKN3001-002 quote
Mako-3N3001-00517 Aug 201410-Apr-201810-Apr-2023LINKN3001-005 quote
Mako-6N3001-01017 Aug 201410-Apr-201810-Apr-2023LINKN3001-010 quote
Mako-12N3001-02017 Aug 201410-Apr-201810-Apr-2023LINKN3001-020 quote
Mako-24N3001-04017 Aug 201410-Apr-201810-Apr-2023LINKN3001-040 quote
Mako-48N3001-08017 Aug 201410-Apr-201810-Apr-2023LINKN3001-080 quote

Compare OEM and NorthSmart

Improve service and flexibility by adding TPM to your data center strategy.
Type of data center support
Maintenance coverage
Replacement parts
Hardware monitoring
Agreement flexibility
Software maintenance

Our Service Level Agreement (SLA) Guarantee

NorthSmart offers maintenance services you can trust. We offer the best-in-class support services you will find in the Third-Party Maintenance (TPM) industry. We guarantee all of our services and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our performance will be stellar in addressing any issue that might arise. Need a different or custom Service Level Agreement (SLA) for short or long term? Ask us about our custom options.

Request a Quote

Interested in learning more about how NorthSmartIT can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmart?

Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.


24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts


24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts



NBD coverage includes help
desk, onsite, call-home
monitoring, and parts


Our Reviews

Get a Quote Today!


Fill out the form and we'll schedule a meeting with a NorthSmart expert.