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Our maintenance and support offering for storage delivers consistent, predictable results with the flexibility to quickly adapt to growing business needs by employing a strategic mix of third-party maintenance and support plans. We cover all of the major OEM hardware platforms with extensive break/fix support to give you greater efficiency, availability and flexibility.
Direct Dispatch makes our support a model of expertise and efficiency. We employ the highest skilled Engineers for any given equipment class.
Our escalation process involves Management at every stage and a response is due within 60 minutes.
NorthSmartIT manages call-home information to expedite service and return your storage to 100% functionality.
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VMAX, DMX, VNX, CLARiiON, Celerra, Data Domain, Isilon, PowerVault MD, PowerVault TL & EqualLogic
VSP, USP-VM, USP-V, HUS-VM, HUS-110, HUS-130, HUS-150 and AMS
3PAR, EVA arrays, StorageWorks, MSL Libraries, LeftHand, MSA arrays and MDS arrays
DS8xxx, Netezza, XIV, Storwize (V7000, V5000, V3700), DS6xxx, DS5xxx, DS4xxx, DS3xxx, 2105 Shark, TS3500, TS3400, TS3310, TS3200, TS3100, 3494 Library, LTO Drives, 3592 Drives, 3590 Drives and 3588 Drives
FAS Filers
V-Series Filers
Scalar i40, i80, i500, i2000, i6000
Superloader
StorEdge, STK 9310/9311/9330, SL500E, L700E, SL8500, 4480s and 9490s
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Fill out the form and we'll schedule a meeting with a NorthSmartIT expert.