IT Hardware Maintenance

NorthSmart listens to you to develop a customized IT hardware maintenance solution based on your unique requirements and the OEM lifecycle status of your IT hardware.

Our approach guarantees you lower OpEx and CapEx with fewer contract constraints.  We deliver response times that meet or exceed the requirements of your business and eliminate daily operational headaches.

Many of our clients have realized annual maintenance savings of up to 70%

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Our Hardware Maintenance Offerings include:

  • Server

    Server lifecycles are some of the shortest in the industry. A hybrid support model is crucial to a strategic maintenance plan.

    Extend the useful service life of your servers with the right mix of OEM and third-party maintenance and support.

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  • Storage

    Our field service and L3 engineers are certified and have advanced level technical support expertise with the ability to resolve highly complex customer issues. We can be on-site at your data center in four hours or less and have support capabilities spanning HPE, Dell, Cisco, NetApp, IBM and more.

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  • Networking

    Network uptime is critical to the success of your business. NorthSmart averages a two minute response time to a CCIE direct connection.

    Choose the right combination of OEM and third-party maintenance based on the OEM lifecycle status of your equipment

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