IBM Third Party Server Maintenance & Support

The Leader For Expert Level Storage Support, Maintenance & Warranty Services

Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Credentials Matter

World-Class IBM Server Support and Maintenance

NorthSmart offers you customized support, maintenance and warranty services for all of your IBM devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both current and End Of Life (EOL) models.

NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero!

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First-trip repair
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Onsite response
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Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.


24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts


24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts



NBD coverage includes help
desk, onsite, call-home
monitoring, and parts



NBD parts

What is IBM Third Party Server Maintenance

IBM hardware can come with a hefty price tag, and growing businesses know all too well that constantly pouring money into equipment isn’t a smart move. Third-party server maintenance companies are outsourced providers of customer and technical support after your original warranty has expired. The truth of the matter is: you don’t have to purchase new equipment each time your warranty reaches its end.

IBM hardware is designed to last for much longer, and it only takes an experienced and certified IBM specialist to keep them going at peak performance for many more years. That’s why TPM providers are here for. When your OEM warranty ends in about three to five years, you won’t need to upgrade to a new system or pay more to extend your warranty for a few years. Third party maintenance companies assume the role of your OEM post-warranty by providing stellar service, faster response times, and friendlier rates.

IBM third party server maintenance providers like NorthSmart help you extend the useful life of your assets by replacing only the parts and sections that need to be addressed and by conducting regular preventive maintenance checks to ensure that everything continues to work smoothly. Even if you have legacy hardware, a TPM can help you maximize its usage so you can allocate your precious capital resources to actually scaling your business and boosting revenue opportunities.

Request a Quote

Interested in learning more about how NorthSmart can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmart?

There are many benefits to working with an IBM third party server maintenance provider like NorthSmart. For one, we are the most trusted provider of outsourced hardware maintenance solutions in the US . Our track record of happy clients is a testament to our reliability, expertise, and efficiency.

Some of the benefits of working with our technicians include:

  • Fast resource deployment: Our team takes pride in our quick response times and will immediately send the right specialists who can address your hardware issues.
  • Round-the-clock support: Get access to our customer and technical support team 24/7.
  • Flexible plans: We can create customized maintenance plans that will meet the needs of your exact operation.
  • Access to a dedicated IBM-certified specialist: Our technicians are IBM certified, so you can confidently entrust your assets to us.
  • Critical incident management: Our team works closely with you and with each other to ensure a timely resolution for your case with minimal to zero downtime.

Our Supported Hardware

NorthSmart supports a wide range of IBM hardware, including (but not limited to):

  • AS/400
  • Power Systems (formerly iSeries & pSeries)
  • RS/6000
  • xSeries All
  • zSeries z196 & below
  • IBM 2400 Series
  • IBM Blade Center Series
  • IBM DS Series
  • IBM Flex Systems Series
  • IBM 900 Series
  • IBM IntelliStation Series
  • IBM pSeries
  • IBM RS/6000 Series
  • IBM N-Series N3000 Models
  • N-Series N5000 Models
  • N-Series N6000 Models
  • IBM N-Series N7000 Models
  • IBM Ultrium Series
  • IBM Switch Series
  • IBM TotalStorage Series
  • IBM xSeries (100 Models)
  • IBM xSeries (200 Models)
  • IBM xSeries (300 Models)
  • IBM xSeries (400 Models)
  • IBM Z Series
  • IBM zAware Series
  • IBM Power Series
  • IBM PowerLinux Series
  • IBM Miscellaneous Series

Get a Quote Today!


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