HPE TPM Storage Support and Maintenance

Fast, reliable, and affordable HPE TPM Storage Maintenance services in the USA & Canada
Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Credentials Matter

World-Class HPE Storage Support and Maintenance

Our expert team of HPE certified engineers is equipped to deliver reliable and consistent results, allowing your business to immediately adapt to the changing times. By employing professionally-planned suite of support and maintenance programs for your HPE hardware, we ensure that your operations continue to thrive, with minimal to zero downtime, and stay above the competition.

You need a third party maintenance provider that you can trust with your equipment, so you can focus on the more important aspect of your business — generating revenue.

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First-trip repair
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Onsite response
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Average engineer callback

Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.


24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts


24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts



NBD coverage includes help
desk, onsite, call-home
monitoring, and parts



NBD parts

What is HPE Third Party STORAGE Maintenance

Third-party maintenance means bringing the maintenance of your HPE data storage equipment to a third-party service provider. The TPM provider assumes the responsibility of making sure that your HPE storage hardware is functioning to their fullest potential and are not at-risk for bogging down. The TPM takes on the role of the original equipment manufacturer but with a faster response time and more efficient replacement cycle. Aside from expertise, one of the primary benefits of working with a third party HPE data storage equipment maintenance company is lower pricing.

When you purchase storage equipment, storage devices, or any hardware for that matter, brand new, it will come with a manufacturer’s maintenance warranty. However, these warranties are bound to expire within three to five years (with some even offering only one year). When the OEM warranty runs out, the typical next step would be for the manufacturer to ask you to extend your warranty or to purchase an upgraded version of your machine brand new.

Technology expires inevitably, but you don’t have to be limited by the choices that your manufacturer provides. TPM providers offer a solution to costly hardware maintenance. By shifting the responsibility to third party maintenance providers, you can extend the useful life or typical equipment life cycle of your hardware without having to purchase a new one. That means you can continue using your existing machines with no downtime or interruptions to operations.

A qualified TPM provider can help keep your equipment in optimal performance well beyond the OEMs declared maintenance warranty coverage. For high-value products like storage hardware, equipment longevity matters.

Request a Quote

Interested in learning more about how NorthSmart can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmart?

Our HPE storage maintenance solutions cover all major OEM platforms with extensive and unparalleled support and expertise so that you can scale as wide as you want at rates that are well within the budget.

NorthSmart’s third-party maintenance team is composed of HPE certified and experienced engineers and professionals who know your HPE hardware like the back of their hand the same way as your manufacturer. In addition, having a TPM on your side guarantees that you get immediate, dedicated, and high quality customer service, especially for mission critical issues.

No longer will you have to send tickets that never seem to end and wait on phone calls where you get passed around from one department to another. You can get answers and solutions from our HPE engineers right away, so you can continue going back to business — which is what truly matters.

We value our maintenance agreement with you and make sure that you are happy with the work we provide every single time. Call us 24/7 when you need any performance issues checked or you just want your existing storage environment evaluated, and our expert HPE maintenance and support team will be with you right away.

If you’re a new partner, you can rely on the maintenance strategy we will create for you with confidence. Our 24x7x365 maintenance program gives you frontline access to world-class HPE server maintenance solutions.

Our Supported Hardware

NorthSmart supports a wide range of HPE parts & equipment and maintenance support services for these items:

  • ProLiant DL & ML Rack & Tower, BL Blade Systems Gen 10 & Below
  • Integrity
  • Itanium
  • Alpha
  • NetServer
  • SGI

If you have HPE storage or network equipment that is not on this list, let us know, and we will provide it for you. Contact us today to request a free assessment.

Get a Quote Today!


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