HPE Third Party Server Maintenance & Support

The Leader For Expert Level Storage Support, Maintenance & Warranty Services

Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Credentials Matter

World-Class IBM Server Support and Maintenance

NorthSmart offers you customized support, maintenance and warranty services for all of your HPE devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both current and End Of Life (EOL) models.

NorthSmart is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 70% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero!

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First-trip repair
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Onsite response
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0 min
Average engineer callback

Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.


24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts


24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts



NBD coverage includes help
desk, onsite, call-home
monitoring, and parts



NBD parts

What is HPE Third Party Server Maintenance

An HPE third party server maintenance provider is an outsourced managed or hardware support solution that ensures you continue to maximize the benefits of your current assets beyond its manufacturer’s warranty. By enabling a certified HPE specialist to maintain your HPE assets, business owners can the peace of mind knowing that their hardware is in good hands, there is minimal to zero downtime, and that everything can be taken care of at a fraction of the cost.

Typically, original equipment manufacturers would give a three- to a five-year warranty on their products, after which consumers will be either asked to pay for an extended warranty or asked to upgrade to a new system. An HPE third party server maintenance provider does the opposite. It lets you enjoy the full useful life of your HPE networks, so you have more time and resources to focus on what truly matters: growing and scaling your operations.

Request a Quote

Interested in learning more about how NorthSmart can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmart?

NorthSmart is a trusted provider of HPE third party maintenance solutions in both the United States. By working with us, you can expect to have the following benefits:

  • 24/7 access to customer support and level 4 technical support (we also offer call-home support)
  • Fast response times; incident reports to initial response in 15 minutes and escalated within 60 minutes
  • Flexible support capabilities: we offer fully customizable and flexible service plans to meet your specific needs
  • As much as 70% of savings compared to working with OEMs
  • Critical situation incident management: our certified HPE technicians will work closely with your team every step of the way
  • Part stocking on-site, per request

Our Supported Hardware

NorthSmart supports a wide range of HPE hardware, including (but not limited to):

  • ProLiant DL & ML Rack & Tower, BL Blade Systems Gen 10 & Below
  • Integrity
  • Itanium
  • Alpha
  • NetServer
  • SGI


If you have HPE assets that are not on this list, get in touch with us and we will provide it for you. Contact us today for a quote.

Get a Quote Today!


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