Dell End of Service/Support Life (EOSL) List111

End of Life (EOL)

When Dell tells you that your hardware is EOL, it means that they are about to release a newer generation. Once the new version is released, Dell stops actively selling or marketing this particular piece of hardware. During the EOL phase, they may still offer maintenance options to cover your hardware beyond the set EOL date. However, the equipment’s firmware is stable by this time, so typically, there are very few, if any, updates.

End of Service Life (EOSL)

The final Dell hardware lifecycle phase is called EOSL. When Dell designates hardware EOSL, it means they are no longer selling the hardware, and they typically no longer provide maintenance support services. If there is any Dell support for your hardware after this date, expect to pay a premium.

Third-party Support

Choosing a third-party provider for your maintenance services saves your business money by allowing you to extend the life of your Dell equipment. At the same time, it provides the same or better benefits of Dell hardware maintenance like fast support and expert advice, all at a lower cost.

What this means for you

Having a clear understanding of the difference between EOL and EOSL can not only extend the life of your Dell hardware, it can also save you money. By the time Dell hardware has reached EOL, the firmware is extremely stable, Dell has more than likely stopped releasing new updates, and security patches remain generally available to the public, regardless of who’s providing the support services.


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