End of Service Life Information Center

Multivendor support for your production, disaster/recovery and development equipment

End of Service Life (EOSL) and End of Life (EOL): What You Should Know

Aging IT hardware is inevitable making an upgrade decision unavoidable. OEMs tell you to replace your hardware based on its EOL and EOSL, but you don’t have to.

Understand the meaning of your equipment lifecycle phases and the maintenance options you have, and make better, more cost-effective decisions for your business.

End of Life (EOL)

EOL is an information label used by the manufacturer to describe a product that will soon be replaced by a newer generation. This is also the time that the manufacturer will no longer sell or market this piece of hardware. During the EOL phase, the manufacturer may still offer maintenance options to cover your hardware even after the set EOL date. However, the equipment’s firmware has become stable and there are little or no updates engineered.

End of Service Life (EOSL)

The final phase of a product’s lifecycle is called EOSL. With this designation, not only is the manufacturer no longer selling the hardware, they typically no longer provide maintenance support services. If the OEM does support your hardware in any capacity after this date, you will be required to pay a premium cost for service.  Choosing a third-party provider for your maintenance services saves your business money and provides the same benefits like fast support, expert advice, and the ability to extend the life of your IT equipment.


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