Dell Third Party Server Maintenance & Support

The Leader For Expert Level Storage Support, Maintenance & Warranty Services

Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Credentials Matter

World-Class Dell Server Support and Maintenance

NorthSmart offers you customized support, maintenance and warranty services for all of your Dell devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both current and End Of Life (EOL) models.

Are your servers nearing warranty expiration? By introducing third-party management for your DELL system, you ensure that your technology is covered no matter what happens. You no longer have to worry about downtime and can be confident that when something does bog down, there are certified specialists who are always ready to get it back up.

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First-trip repair
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Onsite response
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Average engineer callback

Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.


24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts


24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts



NBD coverage includes help
desk, onsite, call-home
monitoring, and parts



NBD parts

What is Dell Third Party Server Maintenance

We are a third-party provider of Dell hardware server maintenance services, taking care of the outsourced management of support for your technology environment. Third-party server maintenance (TPM) companies assume the original equipment manufacturer’s (OEM) role in delivering after-sales support and technical expertise so that you can continue using your systems optimally. The typical OEM offers support but usually only for about three to five years, depending on your warranty terms. Third-party Dell hardware server maintenance services deliver the same high-quality and dedicated expertise, but this time more affordably and with faster repair and replacement periods.

An experienced and reputable Dell server maintenance provider can help you get the most out of your hardware’s useful life, so you don’t have to retire your current technology prematurely and purchase new equipment. Typical warranties go from three to five years, sometimes longer, but that’s about it. You will be required to pay once again to extend your warranty, or the OEM will try to convince you to upgrade to newer tech. But you don’t have to.

Third-party DELL server maintenance providers can help you continue using your machines long after your OEM warranty has expired. The objective is to help you take advantage of your existing system for as long as possible by replacing any affected parts with new ones and applying regular maintenance checks and repairs to prevent problems from blowing up.

Request a Quote

Interested in learning more about how NorthSmart can help maximize your uptime after the OEM warranty? Request a quote from our team today.

Why Choose NorthSmart?

Each company needs different solutions for their server equipment, and the needs depend on your needs, the size of your business, the time, and budget. Our Dell hardware maintenance plans range from month-to-month to full yearly periods, and each program includes dedicated and real-time 24/7 support and monitoring. At NorthSmart, we are committed to helping you maximize the life of your machines, so you can continue going about your business. Spend more time developing and seeking profit-generating ventures instead of worrying about fixing hardware and pouring money into new equipment.

How does NorthSmart’s Dell server maintenance service extend your Dell equipment’s life and reduce downtime? NorthSmart offers post-warranty for your Dell servers, enabling your equipment to operate optimally within a flexible and cost-effective environment. With or third-party maintenance services for your Dell systems, you can extend the useful life of your equipment and significantly lower downtime.

  • You have access to a dedicated engineer for support. Our engineers are equipped with the knowledge and the tools to resolve your issues immediately, even with legacy servers.
  • Getting in touch is simple and seamless. No more jumping through hoops and being passed around from one department to another.
  • Access to 24/7 customer support and Level 4 tech support, plus automated call-home capability
  • No extra fees for DIY solutions. Some Dell server support solutions involve parts that you can install yourself, though we can certainly still come do it onsite.

Our Supported Hardware

Some of the DELL servers we support include:

  • Itanium
  • M1000e Blades
  • PowerEdge Gen 14 and lower

Get a Quote Today!


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