Support Your Data Center With Expert Level Third Party Maintenance in California

Incredible Savings On Post-warranty And Eosl Support For Equipment By Dell, Emc, Netapp, Nimble, Hp, Cisco, And More, Extending Their Use In Your Data Center Environment Within Budget

Third-Party IT Maintenance & Tech Support in California | NorthSmart

NorthSmart IT is a global provider of IT Support and Hardware Services in California. Save up to 70% annually on your maintenance contracts.
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Reliable Third Party Support
World-class Professional Services
Save up to 70% annually

Multivendor support for your critical and production equipment

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We Help Companies Solve Hardware Problems And Support Within Their Data Center

  • Greater control over your machines’ life cycle
  • Significant reductions in data center maintenance spending
  • Flexibility in terms of support coverage with flexible SLAs
  • More money set aside to finance other hardware and growth strategies
  • Excellent service delivery from dedicated engineers
  • Greater uptime
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Compare OEM and NorthSmart

Improve service and flexibility by adding TPM to your data center strategy.
Type of data center support
Maintenance coverage
Engineers
Replacement parts
Hardware monitoring
Agreement flexibility
Software maintenance
OEM
  • Warranty
  • Post-warranty
  • Gap
  • EOL & EOSL​
  • 24/7
  • Same business day
  • Next business day
  • Callback in 30-minutes or less
  • Dedicated primary & secondary engineers
  • Multivendor support
  • OnSite Spares
  • Parts warehouse
  • Forward stocking locations
  • ITSM Integration
  • Multivendor
  • Call Home Monitoring
  • Coterminous agreements
  • Adjustable penalty-free terms
  • Easy-out agreements
  • Various support levels
  • Dedicated software support team
  • Legacy versions covered at no additional cost
NorthSmart
  • Warranty
  • Post-warranty
  • Gap
  • EOL & EOSL
  • 24/7
  • Same business day
  • Next business day
  • Callback in 30-minutes or less
  • Dedicated primary & secondary engineers
  • Multivendor support
  • OnSite Spares
  • Parts warehouse
  • Forward stocking locations
  • ITSM Integration
  • Multivendor
  • Call Home Monitoring
  • Coterminous agreements
  • Adjustable penalty-free terms
  • Easy-out agreements
  • Various support levels
  • Dedicated software support team
  • Legacy versions covered at no additional cost

Our Service Level Agreement (SLA) Guarantee

NorthSmart offers maintenance services you can trust. We offer the best-in-class support services you will find in the Third-Party Maintenance (TPM) industry. We guarantee all of our services and strive to make replacements as easy as pressing a button.

We understand your equipment is business critical so you can trust our performance will be stellar in addressing any issue that might arise. Need a different or custom Service Level Agreement (SLA) for short or long term? Ask us about our custom options.

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Request a Quote

Interested in learning more about how NorthSmart can help maximize your uptime after the OEM warranty? Request a quote from our team today.

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Why Choose NorthSmart in California?

Flexible Support Levels For Your Needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24x7x4

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • 4 Hour Response Window
  • On-Site Engineers (Locally Dispatched)
  • On-site Spares Kit (Optional)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

GET A QUOTE TODAY

24x7xNBD

  • 24x7 Help Desk
  • 24x7 Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

24/7 coverage includes help
desk, NBD onsite, call-home
monitoring, and parts
replacement.

 

GET A QUOTE TODAY

8x5xNBD

  • 8am-5pm Help Desk
  • 8am-5pm Monitoring (if applicable)
  • Next Business Day Response Window
  • Onsite Engineers (Locally Dispatched)
  • Parts Replacement
  • Certified Experts

NBD coverage includes help
desk, onsite, call-home
monitoring, and parts
replacement.

 

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NBD PARTS ONLY

  • 8am - 5pm Assistance
  • Next Business Day Response Window
  • Email Ticketing
  • NBD Parts Replacement

NBD parts
replacement.

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Our Services

Server Maintenance

Network Maintenance

Storage Maintenance

NorthSmart Provides Third Party IT Maintenance Service Nationwide

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Additional resources

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Our Reviews

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