About NorthSmartIT Company

Northland Systems

In 1997, three significant events occurred: 1) scientists cloned Dolly the sheep, 2) Married… with Children was canceled, and 3) on January 16th Northland Systems’ first two employees, founder Bob Bernu and CFO Dana McMasters, opened its doors for business.

Those early days were filled with promise and excitement. With the .com bubble fueling IT growth and Y2K on everyone’s mind, Northland Systems soon found itself adding sales executives and expanding its footprint throughout the USA, Europe, and the Pacific Rim. Today Northland Systems is a Gartner recognized world leader of IT maintenance solutions and continues to be a strong reseller of Cisco, HP, Dell, IBM, and Oracle server, storage, and networking products.


With the 2008 financial crisis preventing many companies from funding new equipment purchases, a new business practice emerged within Northland Systems: NorthSmartIT. Since 2008, NorthSmartIT has been on a mission to help companies maintain their equipment beyond the manufacturer’s End of Life dates and provide a cost-effective alternative to spiraling OEM hardware maintenance costs.

As businesses continue to grapple with ballooning IT budgets, our suite of services (as well as our customer list) has continued to grow!  Today NorthSmartIT provides IT Hardware Support and Maintenance services to Small/Midsize Businesses, Local/Federal government agencies, and Fortune 500 companies. NorthSmartIT maintains IT hardware located across the globe. Our IT Hardware Maintenance Services, cloud-based Multi-Vendor Dashboard and Asset audit tools are unique in the industry.

With over 600 available Depots and 30,000 Field Engineers our company is able to provide onsite service and parts in 100+ countries. Additionally, regardless of location, every Field Engineer has a backup who has additional support through the Center of Excellence, which is staffed 24×7.

Two key foundational pieces of Northland’s business approach were laid back in 1997 and remain relevant today: 1) ALWAYS do what’s in the best interest of the client, and 2) remain humble and grateful for every success.

We look forward to earning your business and showing you how our unique approach can simplify the management of your IT hardware assets and save you significant dollars.


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